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Resume of:
 

JULIE REED

CERTIFICATIONS:
 

  • Certified Checkpoint Security Administrator
  • Certified Checkpoint Security Engineer
  • CCIE Certification - In Progress
  • TECHNICAL SKILLS:

    Hardware - PCs, Routers (Cisco, Bay Networks, Wellfleet, Proteon), Cisco LAN Switches (5000, 3100), Hubs, Cascade Switches, FRADs (SyncResearch, Racal-Datacom), ISDN TAs, Network General Sniffers, CSU/DSUs (Paradyne, Digital Link), Modems

    Networking - Ethernet, Token Ring, Frame Relay (56K, Frac T1, T1, E1), ISDN(BRI, PRI), TCP/IP

    Network Management - CascadeView, HP Openview, Optivity, SiteManager, SyncManager, CiscoWorks, CiscoView

    Applications - Checkpoint Firewall-1, Visio, NetViz, Clarify ClearQuality, Remedy, Diego

    Computer Languages - HTML, Expect, tcl, Pascal, Java
     

    EMPLOYMENT HISTORY:

    November 1999 - Present  Cisco Systems, Inc., RTP, NC

    Software/QA Engineer
     

  • Test Tools and Automation Development using Expect/tcl
  • Scripting and Automation of Network Management tasks
  • Development of Operations/Lab Inventory support tools
  • Testing of Voice-Over-x (IP, ATM, etc) Solutions

  •  

    March 1997 - November 1999 AT&T Solutions, Durham, NC

    Senior Technical Associate II
     

  • Checkpoint Firewall-1 installation, configuration, policy management, and security monitoring
  • Network security management utilizing access lists on Cisco Routers
  • Proactive and reactive WAN Management utilizing HP Openview
  • Technical support for multiple International Clients
  • Cisco Router configurations, IOS upgrades and fault management
  • Cisco LAN Switch configurations, IOS upgrades and fault management
  • SyncResearch FRAD configurations, upgrades and fault management
  • Scripting and automation of Network Management tasks using Expect
  • Creation and maintenance of HP Openview maps
  • Customization of HP Openview IT/Operations Center using the Enhanced Event Handling Architecture
  • May 1996 - February 1997 Racal-Datacom, Inc., Sunrise, FL

    Network Support Engineer (Engineering Department Network Integration Lab)
     

  • Cascade 6000 and 9000 installation, definition, Hardware/Software upgrades and maintenance
  • Multivendor (Cisco, Bay, Proteon, SyncResearch, Racal, etc) LAN/WAN design, installation, maintenance and troubleshooting
  • Performance & Validation testing of Frame Relay(56K-T1/E1) and ISDN(BRI, PRI) products
  • Staging and 3rd level technical support for client networks
  • Network Hardware/Software installations and upgrades
  • Development, implementation and testing of Clarify ClearQuality Applications
  • Development of network diagrams using Visio
  • Design and implementation of Inventory database using MS Access and NetViz
  • Writing and Editing of technical documentation
  •  

    October 1995 - April 1996 Electronic Data Systems (EDS), Miramar, FL

    Telecommunications Analyst
     

  • Frame Relay provisioning, scheduling, installation troubleshooting
  • Database development and maintenance using MS Access
  • Customer Support liaison between End Clients, EDS, Sprint and Local Exchange Carriers
  • Generation and presentation of multiple status reports
  • Weekly meetings and presentations with Senior VP level Management
  • Strong telephone and electronic mail support and client interaction
  • December 1994 - July 1995 University of Central Florida Computer Services, Orlando, FL

    Computer Support Specialist
     

  • Coordination and distribution of all Student and Faculty computer accounts
  • Database development and maintenance using MS Access and FoxPro
  • Help Desk support for LAN and Internet Applications
  • Writing and editing of technical and procedural documentation

  •  

    PROFESSIONAL TRAINING:
     

  • Introduction to Cisco Router Configuration
  • Advanced Cisco Router Configuration
  • Cisco Internetwork Troubleshooting
  • Cisco LAN Switch Configuration
  • Cisco Internetwork Design
  • Managing Cisco Network Security
  • Cisco Dial Access Solutions
  • Network General Sniffer
  • Data Communications Essentials
  • Protocols and Internetworking
  • WAN Fundamentals
  • LAN Technology Bootcamp (Racal-Datacom, Inc.)
  • NETG UNIX Fundamentals, UNIX Intermediate topics, Networking Foundations 1&2

  •  

    EDUCATION:

    State University of New York at Buffalo, Buffalo, NY

    BA Anthropology, 8/87 - 6/94
    Minor: Computer Science

    University of Central Florida, Orlando, FL

    Graduate Coursework, 6/94 - 7/95
    Office Automation, Pascal Programming Language, Budgeting and the Budgetary Process